Busy and Zoho Books

Busy shows 'API access is not available' when connecting to the GST portal: what to do?

Switch on API access in your GST portal profile for 30 days, then retry the GSTR download from Busy.

How do I fix the 'authorization token expiry' error when downloading GSTR-2A in Busy?

Busy's six listed fixes for the authorization token expiry error: log out and in, date and time, cache, password, updates and firewall.

How do I reconcile GSTR-2B with my purchases in Busy?

Where Busy's GST reconciliation sits, how to download the GSTR data first, and how to read the differences before filing GSTR-3B.

Why does the GSTR-2A or 2B download fail in Busy?

The checks Busy's help centre lists when a GSTR JSON download fails: internet, system date, API access, username and administrator mode.

Why is GST credit not tagged in Busy after I claimed it on the portal?

How the ITC monthly tagging report works in Busy: press F4 to tag, and only Busy entries can be tagged, not portal rows.

An invoice is in my Busy purchase register but not in GSTR-2B: what should I check?

Busy's checklist for a purchase bill that does not show against GSTR-2B: re-download, voucher details, party master and bill number.

Why can't I import my bank statement into Zoho Books?

Zoho Books' four causes for a failed statement import: file format, altered PDF, unmapped fields and processing delay.

How do I claim ITC in GSTR-3B for bills my vendor has not uploaded, in Zoho Books?

Zoho Books' Adjust ITC steps in the GSTR-3B summary, and the Missing in GSTN list that shows which bills to adjust for.

How do I remove negative values from the GSTR-3B summary in Zoho Books?

Why table 3.1 goes negative when credit notes exceed invoices, and Zoho's steps to void the credit notes before pushing.

I pushed the wrong GSTR-1 data to the GST portal from Zoho Books: how do I reset it?

Zoho Books' Reset Push option removes everything pushed to the portal so you can correct the records and push again.

How do I record a reverse charge purchase in Zoho Books, and can I offset it with ITC?

Tick the reverse charge option on the bill in Zoho Books; the liability is paid in cash and claimed as ITC the next month.